Additional/larger hardware may be required based on traffic and other resource needs, and will incur additional cost. *Monthly rate includes the base level of hardware infrastructure. This service has NOT been approved for use with data classified as High Risk by the Information Security Office. The core of the platform is an open-source LAMP infrastructure stack, combining the Linux. Stanford units with complex Drupal 9 websites who need a hosting solution. Cloud Platform applications run on a Drupal-optimized platform.These services can be provided by Stanford Web Services on a consulting basis, or by your own web development team.
#CLOUD ACQUIA CODE#
Supports complex websites and customizationĪutomated deployment from a version-controlled code repositoryīusiness continuity through redundant infrastructureĭrupal Hosting on Acquia does not include website development or maintenance. Along with a joint customer, Griffin Smiths team was also looking at Acquias digital asset management (DAM) solution. ACE users have the option to purchase ACE Elite, which provides direct access to the Acquia support team in addition to 24x7 support. Acquia Cloud - powerful cloud-native web hosting platform to build and manage Drupal-based websites Acquia CMS - Drupal-powered enterprise content. Griffin Smith was introduced to Acquia through its partnership with Brightcove (where she was CMO).Built for the most complex Drupal applications with the highest performance and uptime requirements.A fully-managed, high-availability, scalable, clustered Drupal hosting environment.This allows you to pay only for the resources you need. As a result, we often prevent customers from having to upsize. Furthermore, when resource usage rises, our experts investigate why instead of immediately throwing more hardware at the problem. Our Operations team will scale your resources up to meet predictable and unpredictable traffic spikes for any period of time, and then return resources back to normal levels when traffic subsides. Acquia Cloud also offers automatic nightly and on-demand backups and restores. "Low" urgency issues, which do not impact business operations in any significant way and have little or no time sensitivity, have a maximum initial response time of one business day.Įnterprise customers achieve high availability by using multiple availability zones in one region with redundant servers serving each layer of the technology stack: extra web servers operating round-robin, including reserve capacity in the second availability zone a fully redundant file system in the second availability zone that is constantly syncing master-master replication for database pairs multiple dedicated Memcache servers and a secondary load balancer in a redundant environment. "Medium" urgency issues (Customer’s system is operating and the issue’s impact on Customer’s business operations is moderate to low a workaround or alternative is available) have a maximum 4 hour initial response time during business hours. "High" urgency issues (Customer’s production system is operating but the issue is disrupting Customer’s business operations a workaround is not suitable for sustained operations) have a 2 hour maximum initial response time during business hours. "Critical" issues where the customer's production system is inoperative, production operations are several impacted, or involving a critical security issue have a 1 hour, 24x7 initial response time. Response times to tickets are based on the level of urgency. Cloud Platform Plus, Cloud Platform Premium, and Cloud Platform Elite: If your application needs any of the following memory limits on the Acquia Cloud Classic. Support Levels: Starter, Basic, Business, Premium, EliteĬustomer may contact Acquia Support Services by submitting tickets or by phone. Acquia provides standard technical support, advisory hours, a technical account manager and enablement services.
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